Customer Experience Management

The brands that stir passion deliver flawless, digital interactions with almost no friction between their customers and the services that they crave.

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9.0/10 (Expert Score) ★★★★★
Product is rated as #28 in category Customer Journey Analytics Software
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The brands that stir passion deliver flawless, digital interactions with almost no friction between their customers and the services that they crave.

Customer Experience Management
Customer Experience Management

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Customer Reviews

Customer Experience Management Reviews

User in Telecommunications

Advanced user of Customer Experience Management
★★★★★
NetCracker Review

What do you like best?

I like how we are able to keep track of review using the software. We have visibility of product and services along with orders and comments. Access to make changes to customers account.

What do you dislike?

I do not dislike anything about the software.

What problems are you solving with the product? What benefits have you realized?

We are solving the current errors that flow through from Salesforce to this software. Billing integration.

Review source: G2.com

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