Natterbox

Natterbox delivers a global Cloud Telephony Platform. Unique as the world’s 1st and only end to end telephony service to be 100% embedded and managed within the Salesforce platform.

Natterbox empowers businesses to use live CRM data to deliver concise personalized, phone journeys, with high call quality, around the globe. Natterbox is fully downloadable through the Salesforce AppExchange including a Cloud PBX, Contact Centre, CTI and call recording, offering a true no hardware, no software cloud based solution.

With Natterbox you can increase efficiency, improve productivity and enhance your overall customer experience. It’s time to prioritize your phone!

Learn more Natterbox.com.

Natterbox

Free Trial

Show more categories

User in Financial Services

Advanced user of Natterbox

★★★★★

A customizable system they won't help you customize

What do you like best?

The user interface in salesforce is gorgeous. I haven't seen the contact search feature this effective in any other phone systems I've used in the past. Not PCI compliant.

What do you dislike?

We've been trying to solve many issues with the system for quite some time now, and not found a solution. Most important, we have no clue if we are calling disconnected numbers or not. They just ring out with no answer.

What problems are you solving with the product? What benefits have you realized?

Integrates into salesforce like many other phone services. Phone calls require wrap-up, and the wrap-up notes immediately go onto the accounts.

Review source: G2.com