Verint Case Management Enterprise

SITUATIONAL INTELLIGENCE is solutions to deliver security intelligence to help organizations increase situational awareness, improve security responsiveness and realize greater operational efficiency.

Verint Case Management Enterprise

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Administrator in Telecommunications

Advanced user of Verint Case Management Enterprise

★★★★★

Good program easy to implement

What do you like best?

Easy to use in a large call center setting

What do you dislike?

There is a lot of downtime. This could be related to It issues in my company. I am not a tech person

What problems are you solving with the product? What benefits have you realized?

Employees have more insight into their own actions and targets.

Review source: G2.com