Verint Case Management Enterprise

SITUATIONAL INTELLIGENCE is solutions to deliver security intelligence to help organizations increase situational awareness, improve security responsiveness and realize greater operational efficiency.

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8.0/10 (Expert Score) ★★★★★
Product is rated as #25 in category Contact Center Knowledge Base Software
Ease of use
Support
Ease of Setup

SITUATIONAL INTELLIGENCE is solutions to deliver security intelligence to help organizations increase situational awareness, improve security responsiveness and realize greater operational efficiency.

Verint Case Management Enterprise
Verint Case Management Enterprise

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Customer Reviews

Verint Case Management Enterprise Reviews

Administrator in Telecommunications

Advanced user of Verint Case Management Enterprise
★★★★★
Good program easy to implement

What do you like best?

Easy to use in a large call center setting

What do you dislike?

There is a lot of downtime. This could be related to It issues in my company. I am not a tech person

What problems are you solving with the product? What benefits have you realized?

Employees have more insight into their own actions and targets.

Review source: G2.com

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