Zultys MXIE

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7.8/10 (Expert Score) ★★★★★
Product is rated as #114 in category Contact Center Operations Software
Ease of use
8.6
Support
7.5
Ease of Setup
9.4

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Customer Reviews

Zultys MXIE Reviews

Drew S.

Advanced user of Zultys MXIE
★★★★★
Great System for a small business!

What do you like best?

The app for your phone was very helpful for when we all started working from home back in March. Pretty much able to use all the same features as if you were at your desk at work. Call using your cell phone, but the number that appears is actually your work number. I was able to woprk from home without giving out my cell phone number. When at my desk I love that I am able to just drag and drop the call to another persons line rather than transferring using their extension number.

What do you dislike?

Hard to figure out on your own, but once we received a training on the system and were shown all the different faetures, it became much ezasier and helpful. I'm not on the phones all day, so I cant really find anything taht I dislike. But for what I use the system for I have no issues. I haven't really heard of any complaints about the system from my co-workers either.

Recommendations to others considering the product:

I would recommend this system as I have found no issues with using it. You won't be disappointed if you need a phone system and decide to give Zultys MXIE a try!!

What problems are you solving with the product? What benefits have you realized?

The ability to talk and chat between coworkers is very helpful. Helps with time management. I am able to copy and paste a number into the system or click call back rather than typing the number into the phone itself.

Review source: G2.com

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