Nifty Email Outreach Tool That Has a Low Price
What do you like best?
I like how that it connects directly to Zoominfo, so if you're using both solutions it's a no-brainer. Especially if you're coming off of software like Outreach and Salesloft that have similar workflows and features. The UI is easy to use and it's easy to find enough menus on your own to get started. I like how you can send out a Salesflow on behalf of another person which is super useful. The admin menu is very easy to set up along with the lead status' which are customizable.
What do you dislike?
It is a bit limited at this time since it seems to be a newer software. So in comparison to some other software like Outreach, it's missing a few features. From what I understand there is no A/B testing feature to test out messaging. I also find that if I open an email that I sent it shows an "open", not sure if there is some way to block that. Also, if I send a link in the first email of a sales flow, it shows a click throughout the entire thing. So technically, if I've sent multiple links, I don't know which one has been clicked or when. I also cannot see when a sales flow went out, only when it was created. I also find that if I send out a sales flow and set a step for a certain time, it sometimes does not go out and I don't know why. I also can't seem to "push" a step. Meaning, if I want to manually make one of the steps happen right now, I can't seem to do that. I can only mark completed or skip.
Recommendations to others considering the product:
All in all, Engage definitely does the job. I've been left with more to be desired but I'm able to complete my outreach. What ends up happening is I find that I run into a challenge, or need some type of information, or want to test things, and I'm either not able to figure it out or the feature is not there. Make sure you know what exact features you need in a sequencing tool before you make a decision.
What problems are you solving with the product? What benefits have you realized?
I'm using it currently to target specific individuals in our target companies. Zoominfo is where we collect the data and Engage is what we use to do the sequence or "Salesflow". I do find that there is a handful of contacts that end up being incorrect even if I use the Zoominfo contact confidence slider.
