Ziwo is a cloud based contact center software developed by Aswat Telecom, a company based in the Middle East, operated by a multicultural team, offering an efficient and reliable contact center solution since 2010, with a numerous local and international clientele.

Languages supported: English, French

9.2/10 (Expert Score) ★★★★★
Product is rated as #35 in category Contact Center Operations Software
Ease of use
10.0
Support
10.0
Ease of Setup
0.0

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Cloud Contact Center Software deployed instantly.
Omnichannel Platform : WhatsApp. Voice. SMS
Available on Desktop.Mobile.Web
Full API based. CRM plugins. Connect real or
virtual agents. Virtual phone numbers in any country.

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Customer Reviews

ZIWO Reviews

Munyaradzi S.

Advanced user of ZIWO
★★★★★
Ziwo

What do you like best?

Ziwo is very modern and friendly to use

Provides us with more data on the agents e.g call recordings

There is someone always ready to help us when something not working.

What do you dislike?

nothing at the moment, always get help instantly from their customer support whenever we need help.

Recommendations to others considering the product:

This is a great service, easy to use. l highly recommend it.

What problems are you solving with the product? What benefits have you realized?

we are able to interactor with our customers, resolve their issues effectively and in a timely manner.

Review source: G2.com

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