No service execution strategy is complete without a real-time method for connecting field service teams with the knowledge and information needed to quickly complete their work. Zinc from ServiceMax is the only secure real-time app that enables all modes of communication (text, voice, video, content sharing, hotline groups, broadcasts) in one dead-simple, mobile-first solution; while still guaranteeing compliance, security and central administration.
Zinc makes it simple to communicate important or urgent information to the entire company, facilitate connections and knowledge sharing among field employees, and deliver immediate visibility for management into what’s happening on the front lines. Zinc connects technicians with the real-time information that drives business results and gives organizations with field workforces the single best platform to communicate at scale.
Rishi K.
Advanced user of Zinc
★★★★★
Zinc is a great platform and helping us to make our technician job seamless, secure communication
What do you like best?
The best thing - Its user-friendly interface and also Zinc is built with a lot of features that we can use to communicate quickly and securely with our colleague( about location and price) - communication with a colleague is very smooth and no interference.
What do you dislike?
this product can change the world but due to lack of marketing - industry not aware of this tool, the Zinc marketing team has to push hard in the marketing area.
Recommendations to others considering the product:
If you are looking for a secure and user-friendly interface tool for your desk- less worker - I strongly recommend this tool
What problems are you solving with the product? What benefits have you realized?
As a field service expert - I connect with my technician to solve their problem by providing them the required solutions
Review source: G2.com
