Work 365

Work 365 Apps is a Customer Experience Platform for Microsoft Partners and CSPs That Creates Game Changing Opportunities. Built on Dynamics 365, Work 365 helps you to deliver exceptional customer service, increase profit margins, and streamline accounting and sales

Languages supported: English, Spanish

10.0/10 (Expert Score) ★★★★★
Product is rated as #9 in category Subscription Management Software
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Work 365 is the customer engagement platform built on Dynamics, providing market-leading Subscription Management and Billing Automation for Dynamics 365. Plans may include Sales, Service, Marketing, Field Service, PSA and self-services portals.

Work 365 leverages the applications that you’re already using to accelerate your recurring revenue growth, reduce your cost of service, and scale your business by enabling Self-Service capabilities, Product Bundling, Automatic Provisioning, Subscription Billing, and Billing Automation.

Used By: Independent Software Vendors/SaaS to manage subscription revenue and automate billing, Microsoft Cloud Solution Providers (CSP), including Direct and Indirect Programs, to manage Cloud Licenses and Service billing with Automatic Provisioning, Technology and Services Companies to manage recurring services. Value areas:

Subscription Management: Use the Dynamics 365 Product Catalog to provision bundles and subscriptions. Automatically track subscription changelogs for billing and audit purposes. Manage licenses, services and usage-based subscriptions.

Automatic provisioning: Direct Integration with Partner Center and Major Distributors to automatically provision and end customer Licenses.

Billing Automation: Invoices are automatically generated, sent, charged and integrated with accounting systems for every billing cycle.

Self-Service: Customers can manage their subscriptions, add/subtract licenses and view the changelogs and history of their subscriptions, invoices, and azure usage using their Office 365 credentials.

Learn about the Onboarding Service and how to get started by investing your Microsoft co-op Incentive funds for Work 365.

For additional details visit www.work365apps.com!

Work 365
Work 365

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Customer Reviews

Work 365 Reviews

Sidney H.

Advanced user of Work 365
★★★★★
Work 365 does Billing Automation for Cloud solution providers

What do you like best?

Built into Dynamics 365 for Sales, Integrated with the Sales process, Has a self-service portal and fully integrated into Microsoft Partner Center. Also has the ability to pro-rate and mange usage based subscriptions

What do you dislike?

Some of the pricing options need to be developed

What problems are you solving with the product? What benefits have you realized?

Scaling of my business, automating billing and providing self-service to my customers

Review source: G2.com

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