Webfleet

What do you like best?

After being a customer since 2013 to cancel the account was nothing but a nightmare, the first 5 year the tracking service was good after that units were going bad one by one not working we reached out to tom tom webfleet trying to resolve problem getting transferred to so many tech support. Bottom line webfleet wanted us to spent another 6000 on up dated equipment. We called to cancel in December here I"M in May and they are still charging my credit card. Stay away from this Company. I'm so very disappointed that being a good customer all this years this is the treatment we are getting.

What do you dislike?

Customer service, on hold for Terry Alexandrovich for over 1 hour and was disconnected 3 times when she picked up.

Recommendations to others considering the product:

VERY disappointed after being a long term customer for this kind of treatment. Equipment not working not able to fix it and making us to stay in a self renewing contract!!!!

What problems are you solving with the product? What benefits have you realized?

Horrible customer service when you need help. Because equipment not working