Tookan

Tookan is a solution tomanage and track, field workforces that enable on-demand deliveries, at-home services and on-street customer acquisition.

Languages supported: English

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 1

6.8/10 (Expert Score) ★★★★★
Product is rated as #61 in category Fleet Management Software
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Tookan is a fully customized on demand delivery application for driver and provide end to end solution to delivery business. Streamline the delivery operations by connecting delivery agents to customer and route manager. Agents can plan the deliveries, receive notifications for pickup & delivery and get optimize delivery route. Real time tracking of agent and customer chat engage the customer with the delivery platform. Manage rating & reviews, real time agent tracking & status and manage agent performance through manager’s dashboard.
Take control of all your delivery business operations by managing number of deliveries, delayed & cancelled orders and monitor delivery time. Easy integration of existing management portals and website to Tookan. Connect Tookan with various applications using Zapier. Boost profit and efficiency by automating the delivery, dispatch and tracking tasks.
Try Tookan for 14 days free trial and free forever plan for upto 300 tasks & 3 agents every month.

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Customer Reviews

Tookan Reviews

Sadid R.

Advanced user of Tookan
★★★★★
Good out of the box, horrible customization

What do you like best?

App can send routes to drivers, fill in address, remember customers

What do you dislike?

- service sucks. They hardly get back to you and when they do, it's a repeat question and you wait another 10 years

- no integrations. THEY DO NOT INTEGRATE. They say the offer integrations with twilio, stripe, etc, but they cannot do it. I've been waiting for 1.5months now for a stripe integration and nothing has happened. When I asked what's up, they say it's my fault. Don't waste your time trying to tie anything

- the app crashes and bugs a lot. Map stops working, then agents aren't able to get assigned, then agent's capacities are somehow full, and it's an endless cycle

Recommendations to others considering the product:

Go with Onfleet or OnTime 360. More pricey, but faaar more value

What problems are you solving with the product? What benefits have you realized?

Routing and booking deliveries

Review source: G2.com

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