Volunteers for Salesforce

Volunteers for Salesforce helps manage your volunteer events and people. It manages volunteers, jobs, shifts, and hours, allowing you to track and report on all of the data as well as allow public signups via Sites pages on your website.

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7.2/10 (Expert Score) ★★★★★
Product is rated as #146 in category Salesforce Appexchange Apps
Ease of use
5.7
Support
8.0
Ease of Setup
0.0

Volunteers for Salesforce helps manage your volunteer events and people. It manages volunteers, jobs, shifts, and hours, allowing you to track and report on all of the data as well as allow public signups via Sites pages on your website.

Volunteers for Salesforce
Volunteers for Salesforce

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Customer Reviews

Volunteers for Salesforce Reviews

Consultant in Non-Profit Organization Management

Advanced user of Volunteers for Salesforce
★★★★★
A Good Base to Start but it needs a lot of effort to Finish

What do you like best?

Salesforce's V4S is good start where the base details are standardized and the data structure is organised due to the standardization. However, each organisation has a different need/vision which makes the one size fits all rule obsolete. But as I said it gives the basics that are needed and you would have to customize it which is not easy as the conditions and settings change with every release. I would say if you are looking for ease of customization this might not be the easiet platform to use however when looking at it as part of the Salesforce CRM package i.e. CRM, NPSP, V4S it makes it a good addition.

What do you dislike?

The one size fits all rule is obsolete. This is where the issues start as Salesforce build v4s is a crowd sourced build which is just backed by Salesforce. Mind you that the release schedules are different - the timelines for issues fixes are different etc. The whole .org vs .com debacle still continues but I believe Salesforce should provide the service for NPSP like any other enterprise software and not cut corners just because NPO's are offered access to the platform at a lower price point.

Recommendations to others considering the product:

Please do your due diligence before getting into it as most of the Salesforce safe harbors actually affect your decisions.

What problems are you solving with the product? What benefits have you realized?

We were standardizing the usage of the volunteers across our organisation which has multiple streams in which volunteers are used. The base helped us get to a starting point and do a very basic SWOT/GAP analysis.

Review source: G2.com

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