VoiceGuide IVR

IVR Software for professional business IVR and Dialer systems.
Works with Cisco, Avaya and all other providers and integrates with call center systems.
Easy to deploy and administer.
Highly configurable and able to integrate using all major technologies.
Modular dashboards and flexible report generation.
Designed to handle large call volumes without losing any response speed, and is used in call centers handling tens of thousands of calls daily.
Low per line pricing allows system to be affordable to SME.
In business for over 20 years.

VoiceGuide IVR

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Jhoneis M.

Advanced user of VoiceGuide IVR

★★★★★

VoiceGuide IVR

What do you like best?

It allows you to install both on site and in the cloud, allows many concurrent calls, provides a great user experience, easy to administer

What do you dislike?

is based on scripts so to manage it you must have a knowledge in scripting

Recommendations to others considering the product:

make the most of the benefits that this application offers, document and get the most use

What problems are you solving with the product? What benefits have you realized?

automation of the reception of calls, better interaction with the end user, and customized interaction customized by user

Review source: G2.com