Visibook

What do you like best?

I like that it is really easy to schedule and create slots, especially on the go with the mobile platform. I use it for caregiver shifts to coordinate multiple caregivers. It works better than employer scheduling tools because I didn't need all the extra payroll management features.

What do you dislike?

I would like to have notes visible to participants that can show on the slot. For example, when people are taking shifts, sometimes they don't sign up because they are hoping someone else will take a shift or fill an appointment - but the others are busy or can't do that day. There is no way to indicate who checked the slot but is not available. For example, Katie and John are not available for that slot, so Susie and Johnny may consider filling that appointment instead of another one where all 4 caregivers are available - IF they can read the appointment notes or comments. If there could be visible notes in the slot it could make it more informative (there is a note section visible to the slot creator, but not to everyone who views the calendar). There is not a good way to communicate within a team about a certain date. Also, the app doesn't auto-populate well. Sometimes you have to sign out and in again for appointments to appear, which can be tricky, meaning you create duplicate slots on the same date.

Recommendations to others considering the product:

You can only do 25 appointments for Basic version.

What problems are you solving with the product? What benefits have you realized?

I have a very small staff of caregivers. Coordinating by email or text previously caused appointments to be overlooked or created excessive work for the scheduler (sorting out emails and who replied first, coordinating between people who didn't read each others' emails, etc.) The Visibook calendar is always easily accessible to see who is helping next and is a centralized location for everyone to see the same schedule and needs as well as who already signed up.