Brilliant updates and new features regularly
What do you like best?
UCM is a robust database that serves our medical center well. I like that it is customizable, the Customer Service is way above normal. The standard system works very well and if needed they dig deep and call on their experts to modify the system to your benefit and best use for you.
What do you dislike?
The system seems a little slow at times.
Recommendations to others considering the product:
Try it out, talk to Customer Support and discuss with them your needs.
What problems are you solving with the product? What benefits have you realized?
We are required to have all contracts with physicians in a central database but with iContracts we have expanded that to ALL our contracts for the entire medical center. We also use iContracts to manage the expiration dates and track COI's, BAA's and handle our annual contract evaluation process. We are able to provide robust reporting on our contracting functions to our Quality Management Committee.