Really love the flexibility of this platform
What do you like best?
TRYTN is really great when you need flexibility in a booking platform. We've tried others before that didn't allow us to set up new products on our own or required outside assistance when making very basic changes. Thankfully TRYTN lets us do everything we need to do, from collecting important booking information with custom questions to creating unlisted offerings for private events. Their support team is always extremely helpful when we do need help, too!
What do you dislike?
Currently we'd like to see some more options for promo/discount codes (like setting a limit on the number of uses per customer), but this is a very minor thing that I expect they'll add in the future regardless as they frequently put out new updates and improvements.
What problems are you solving with the product? What benefits have you realized?
Since the COVID-19 pandemic, we have started to conduct many events virtually, which has made it necessary for us to collect shipping information for each participant instead of just the person who made the booking. TRYTN's custom questions have made it extremely simple for us to do this, and the process is very straightforward on the front end as well, which creates a more seamless experience for our customers. We also had never considered including add-on products to our event offerings when using other booking platforms in the past, but TRYTN's ability to do this has given us many new ideas!
