Excellent Customer Service
What do you like best?
The customer service is quick and helpful.
What do you dislike?
I wish the boxes would update every 5 minutes instead of 10. Also, I attached the box to the back of the tv, with the antenna sticking out above, and also the box partially sticking out. From the ground it won't read the remote even though the antenna and part of the box is visible, I have to climb up on my counters and hold the remote right to the box to get it to read. I also have an issue with pdfs not being able to upload, after contacting support they told me to clear my cache and restart my browser. This fixes the issue but then the issue comes right back very quickly. Its constant clearing my cache and restarting the browswer so other things I am working on have to be closed too, which becomes time consuming and a hinderance.
What problems are you solving with the product? What benefits have you realized?
Displaying a large menu with rotating images. The benefits are that it is easy to run and the customer service will help you in a matter of minutes.