Trip Master

CTS Software and Trip Master offer route management, reporting, scheduling, electronic billing, and much more for paratransit, NEMT, and demand-response transit providers.

Languages supported: English, Spanish

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 1

7.8/10 (Expert Score) ★★★★★
Product is rated as #10 in category Public Transportation Software
Ease of use
9.0
Support
6.7
Ease of Setup
0.0

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Since the 1980s, Trip Master has been driven by our customers. Today it’s a full-service software suite for paratransit, NEMT, and demand-response transit providers, including:

– Reservation management
– Custom reporting
– Automated scheduling
– A mobile data terminal interface and AVL
– Multiple funding source billing
– User-defined settings
– A platform that’s 100% hosted
– Passenger reminder call interface
– Vehicle resource management
– Built-in data auditing
– Real-time dispatch and vehicle tracking
– Integrated, real-time mapping

And more! Visit us online for a demo and a free 30-day supported trial.

Trip Master
Trip Master

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Customer Reviews

Trip Master Reviews

User in Higher Education

Advanced user of Trip Master
★★★★★
CTS Trip Master for our Disabled Rider Service

What do you like best?

Very easy to use, once we switched over to the mobile version I was even more impressed. It really saves time on validating

What do you dislike?

There are a few small features that could be improved but nothing major that I personally find issue with. Small things like a confirmation when you send a message out to a driver so that you know it went through on your end.

Recommendations to others considering the product:

Again I will say since we have implemented the use of mobile technology this has been amazing and so much easier to use.

What problems are you solving with the product? What benefits have you realized?

We use it to schedule rides for our disabled students to and from classes. Subscription trips really help with that service.

Review source: G2.com

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