Thirdshelf

What do you like best?

Its been great having the option to create our own customized loyalty program and have it integrated with our Lightspeed Point of Sale. We can stay connected to customers better than ever before and even automate offers to dormant customers!

What do you dislike?

Can't really think of anything in particular that I've had an issue with Thirdshelf. If a customer returns or exchanges an item that they purchased with a loyalty discount, it does create a little confusion in the system because it doesn't return the loyalty reward/points to their account to be used again.

What problems are you solving with the product? What benefits have you realized?

We can encourage customers to come back in and redeem rewards. Instead of randomly discounting customers in an unfair way, Thirdshelf allows us reward loyal customers the way they deserve.