The Databank For Nonprofit Organizations

What do you like best?

The Databank has all the tools we need to create forms, automated emails and basic digital marketing materials for non-profit fundraising campaigns. Among other things, we can track people that have signed up for events and know which plan they selected. We can add custom codes to specific plans to help with accounting organization. The support team at Databank is very hands-on and can help walk us through campaign creation and management tasks.

What do you dislike?

The amount of customization options can be a bit confusing to deal with at first. This isn't really the type of software where you can go in and know what to do intuitively. There aren't any straightforward instructions for starting campaigns and adding different options to them. We had to have Databank start our initial campaigns and learn how to create and manage them on our own overtime.

Recommendations to others considering the product:

Instead of having Databank create a custom form for you based on your website's design, you can save money by just using a blank form embedded into the spot on your website where you want the form to appear. That will make the form more versatile and less prone to formatting errors.

What problems are you solving with the product? What benefits have you realized?

This platform allows us to have all our digital fundraising sign up forms and payment processing tools all in one place. Once we're up and running, the system basically does all the work. We don't have to spend time signing people up in person or over the phone or have to email them manually with confirmation notices.