Automated Incident response and problem resolution solutions
What do you like best?
ServiceDesk offers fast introduce and arrangement through a wizard-driven UI and coordinates straightforwardly with IT Management Suite to lessen administration interferences, quicken administration reclamations, right fundamental issues and diminish personal time sparing significant IT assets and costs. Symantec Service Desk's concern the board module empowers clients to track and resolve issue occurrences. In addition, the product sets comparative occurrences together to separate the main driver. Its change the executives' module permits clients to normalize change measures in the association and relieve their impacts on administrations. I have utilized Symantec at a few areas as of now, it is truly simple to explore through. Security codes are very much planned. Accreditation IDs are made securely and mindfully. At the point when required you can made more than one IDs, you cannot be sure whether you need a backup or on the off chance that you need to occupations as I do, this can truly help. Great security and simple to utilize. The review Monkey combination was very useful too, it is amazingly easy to understand and fits into our organization's business model.Excelent programming to supervisor the organization and secure all the machines. The interface is extremely simple to utilize and the program make them train for the clients to configure the entire product. Symantec is extraordinary for scrambling gadgets.
What do you dislike?
The set up utilized where I utilized it was with a prophet back-end. I was moderate, such a large number of screens to close a ticket. I do not care for doling out to gathering; at that point take proprietorship on ticket and working and shutting ticket. Text was excessively little. Interface was excessively occupied for end-user. If you erase the application on your smartphone, it gets more earnestly to enter your past certification ID.
What problems are you solving with the product? What benefits have you realized?
Great security and easy to use. Good Customer Care, highly recommended.
