SupportPortal

SuportPortal is comprehensive package for implementing multi-tiered service and suitable for internal and external customers. It automates your service desk procedures, including notifications and responses to service issues improves overall efficiency and reduces management overhead. Using Self-Service features, end users can submit new requests or check the status of their open requests, from their email client or from web-browser.

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10.0/10 (Expert Score) ★★★★★
Product is rated as #5 in category Service Desk Software
Ease of use
Support
Ease of Setup

SuportPortal is comprehensive package for implementing multi-tiered service and suitable for internal and external customers. It automates your service desk procedures, including notifications and responses to service issues improves overall efficiency and reduces management overhead. Using Self-Service features, end users can submit new requests or check the status of their open requests, from their email client or from web-browser.

SupportPortal
SupportPortal

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Customer Reviews

SupportPortal Reviews

User in Internet

Advanced user of SupportPortal
★★★★★
Supportpal, the best help desk self hosted

What do you like best?

it is very simple to use every day, and to when very fasta to install and start using this...now have DARK MODE.....perfect

What do you dislike?

not much things...maybe can have android app, but really you can use cell phone browser, and it works almost perfect

Recommendations to others considering the product:

The best help desk system, with great support staff....

What problems are you solving with the product? What benefits have you realized?

I organize every email customer send....you can setup departments, tags, macros...system will work for me to organize all communications between our business and customers....and you can integrate facebook and twitter

Review source: G2.com

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