SupportBee

SupportBee to manage customer support emails. It is an email support software solution that can help companies manage the support emails.

Languages supported: English

8.4/10 (Expert Score) ★★★★★
Product is rated as #115 in category Help Desk Software
Ease of use
Support
Ease of Setup

SupportBee is the easiest way to manage your customer support emails. It is a web-based email support tool that helps (small) businesses organize their customer support emails efficiently. Multiple teams can collaborate and manage their cases collectively.
SupportBee has the ability to collect and correlate all support emails in one system. You can collect emails from multiple addresses and contact forms.

SupportBee
SupportBee

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Customer Reviews

SupportBee Reviews

Elena P.

Advanced user of SupportBee
★★★★★
Nice help desk - easy to start and use, but with simple functionality.

What do you like best?

integration with Pipedrive and simplicity of administration. labels ar usersul for those who hav lots of products, like our company. web-forms also turns to be needed

What do you dislike?

no live chat to install, I'd also prefered to have API to launch bots for customer support

Recommendations to others considering the product:

If you don't need lot's of functions - it's quite satisfying

What problems are you solving with the product? What benefits have you realized?

We use for customer support in our SaaS products.

Review source: G2.com

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