Must have tool for every Multifamily operators!
What do you like best?
SuiteSpot has changed the way we manage our maintenance processes. It was incredibly quick and easy to set up while still giving us the flexibility needed to manage our maintenance processes across our portfolio. The integration with Yardi is a huge help as it eliminates duplication of work and gives everyone access to the information they need, especially helpful for proving resident damages. There's really nothing like it!
What do you dislike?
Requires some set up if you need to customize your reports and workflows to make sure it is working correctly for your business. Like with any new software, the set up can be time-consuming but once it is done, it is totally with it!!
What problems are you solving with the product? What benefits have you realized?
All of our records are now digitized and we can retrieve them at the click of a button. This has helped us with compliance and resolving disputes, as well as making our reporting much faster and easier.
Our building staff found the app really easy to learn and use compared to the Yardi maintenance app we tried previously. Switching to SuiteSpot has given us a much better process for maintenance and work orders that integrates perfectly with our Yardi PMS.