StarChapter

Association software that helps local chapters by combining event registration, membership management, email communication, and website content management into one easy to use platform.

Languages supported: English

8.4/10 (Expert Score) ★★★★★
Product is rated as #39 in category Association Management Software
Ease of use
7.4
Support
8.4
Ease of Setup
7.6

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Board volunteers of local association chapters save time and money with StarChapter! The software combines emails, event registration, membership, website design, and payment processing all in one place. A StarChapter Support Advisor will set up your service with you, coordinate the project for you, and train users even when the board transitions. Customers get access to 24/7 online technical support and unlimited industry and training resources.

StarChapter
StarChapter

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Customer Reviews

StarChapter Reviews

Administrator in Logistics and Supply Chain

Advanced user of StarChapter
★★★★★
APICS Cincinnati - StarChapter Redesign

What do you like best?

StarChapter, specifically Dana Ingle and team, did a fantastic job at rolling out the new M2 design template. At first it wasn't approved, due to potentially not meeting APICS/ASCM branding guidelines, but after a follow up with APICS Partner Services Manager (Leann Goettel) deemed it approved, then we got to work right away.

Things I like the best are:

- Modern look

- Hamburger button

- In Admin section, "Dashboard Snapshot" section is nice for quick summary of chapter health

What do you dislike?

Things that are least helpful are:

- StarChapter not supporting Internet Explorer

- Not being able to embed job board on website (i.e. not being able to have LinkedIn default search for Supply Chain Jobs in Cincinnati)

- Email Manager is not intuitive and seems very difficult to send out mass emails; should be as simple as sending out mass emails to distribution groups (i.e. Outlook, Gmail, etc)

- Survey Manager is not intuitive - it's much easier to use Survey Monkey and send out a link unfortunately

What problems are you solving with the product? What benefits have you realized?

Some benefits that I've realized are:

- Meeting Manager serving as platform to collect payments and for Members to sign up for events

- Setting up "Auto Reply" email, to New Members that get automatic email from VP of Membership, rather than manually looking up members and emailing them one-by-one (was done in the past, which was not efficient with time)

Review source: G2.com

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