Spekit is an in-app learning and digital companion that helps employees learn their tools and navigate process changes by accessing answers and enablement resources in real-time, everywhere they work.
Built by sales ops professionals for growing & remote teams, Spekit blends the sophistication of a modern digital adoption platform with the simplicity of a contextual knowledge base for a lightweight yet powerful solution to continuous employee training.
As the only Salesforce Certified Partner that deeply integrates with Salesforce to build training from existing processes, Spekit is the leading solution for sharing knowledge, onboarding, driving adoption and communicating process changes in real-time, across the organization. Try it out for free today at spekit.co/signup.
Use Spekit to:
вњ” DRIVE ADOPTION
Drive adoption in any tool
Ever wonder why your team enters the wrong data in tools like Salesforce or refuses to use certain processes altogether? If people can’t easily figure out how to do something, they usually don’t do it at all. Help your team adopt tools with ease by delivering answers directly within their workflows.
вњ”COMMUNICATE CHANGE
Use real-time notifications and alerts to communicate change – when and where it happens
No time for lengthy training sessions or creating google docs every time a process is updated? It’s time to change the way we communicate change. Deliver bite-sized, contextual updates to your team in real-time via email, notifications and in-app alerts to drive home change.
вњ”ONBOARD EMPLOYEES
Completely centralized, yet accessible everywhere
People don’t want to be shown something, they want to understand it. With Spekit, training continues outside of the classroom. Handhold employees with step-by-step walkthroughs, surface in-app training and reinforce knowledge at every step of the learning journey.
вњ”DEMOCRATIZE KNOWLEDGE
Create a continuous content feedback loop
Creating and maintaining organizational knowledge is a shared responsibility. That’s why we’ve made it incredibly easy to get help from your team. With one-click reactions, questions and comments – write content that resonates with real-time feedback.
вњ”FULLY INTEGRATED
One platform to answer questions anywhere.
A consistent learning experience across every tool your team uses. Accessible in any web app, through the Chrome Extension, and on mobile. Get started with our suite of free training content on the most popular tools today.
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ONE SOURCE OF TRUTH – MULTIPLE PROBLEMS SOLVED
вњ” As a Knowledge Base – centralize your processes and definitions
вњ” As an Onboarding Platform – handhold employees with step-by-step walkthroughs to introduce new tools or processes
вњ” As a Contextual Learning Platform – surface training contextually, right where questions arise
вњ” As a Change Acceleration Solution – effortlessly communicate and drive adoption of process changes
вњ” As a Data Dictionary – document your Salesforce fields and picklist values instantly
EASY SETUP
вњ” 5-minute setup
вњ” Automatically surfaces training within any application
вњ” Auto-Syncs to Salesforce to detect changes
FEATURES
вњ” Chrome Extension – access in any webapp
вњ” Outlook Extension – access in any email
вњ” Slack integration – access your entire knowledge base in Slack
вњ” Free bite-sized, customizable training content on popular tools
вњ” Create knowledge tracks for onboarding
вњ” Export to Excel File or PDF training manual
вњ” Send notifications and alerts on process changes or crucial updates
вњ” Relate FAQs to objects for easy access
вњ” Analytics
вњ” Add Tags & assign Subject-Matter Experts
вњ” Enable in any web application (not just Salesforce)
вњ” Copy content of Spek into any email
WHY SPEKIT?
– Accelerate new hire ramp-up
– Easily migrate to tools like Lightning or roll-out new tools (Outreach.io, CPQ, etc.)
– Effortlessly communicate “micro-changes” (new fields, new approval processes)
– Track the effectiveness of your content and training
– Reduce documentation time by over 60%
– Reduce time spent searching for knowledge
– Reduce IT time spent on answering end-user support tickets
– Twitter: https://twitter.com/Spekitapp