SMTP.com

Bulk email or high volume transactional email delivery.

Languages supported: Afrikaans, German, English, Hindi, Russian, Spanish, Ukrainian

7.4/10 (Expert Score) ★★★★★
Product is rated as #37 in category Email Deliverability Software
Ease of use
8.1
Support
7.3
Ease of Setup
7.4

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Customer Reviews

SMTP.com Reviews

Greg N.

Advanced user of SMTP.com
★★★★★
Not Worth The Price

What do you like best?

The cost wasn't bad but all of our emails using this service had delivery issues. Perhaps too many people spamming with smtp.com? Not sure... but we didn't have much luck.

What do you dislike?

Emails seemed to go to spam a lot. We used several different services including Amazon SES and Send Grid and smtp.com seems to generate the worst delivery results of the bunch. When we tried to cancel, they took it upon themselves to keep an extra payment - nice of them. I would recommend you skip this service and find something with better deliverability. We've tried for years to improve the results on this platform and it's just not worth the hassle.

Recommendations to others considering the product:

I would look at options like Send Grid and Amazon SES before using SMTP.com. For us, it was a last resort.

What problems are you solving with the product? What benefits have you realized?

SMTP.com was allowing us to avoid using our own email when bulk emailing. This keeps your own email off the blacklists. Unfortunately, the deliverability and reliability of SMTP.com made it difficult for even our optin lists to get the emails in their inbox. While we have been using SMTP.com for years, it was always our last resort.

Review source: G2.com

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