Skubana

What do you like best?

Skubana makes it very easy to manage multi-channel orders and fulfillment. It's an essential tool for our E-Commerce business with several different sales channels and fulfillment partners. Skubana allows us to have everything tied together under 1 platform, giving us a lot of flexibility in directing volume to specific Warehouses. The order bot tools are also very important as it automates a lot of the order management process, saving time and money.

Additionally, due to Skubana's ability to integrate with all our sales channels and warehouses, it allowed for a quick and seamless switch from FBA to FBM during the early pandemic days in March 2020 when FBA fulfillment times with Amazon reach upwards of 3-4 weeks delayed.

What do you dislike?

Configurations for certain actions aren't always streamlined and require having to go back and forth with Support for sometimes several days to configure certain account settings/actions.

Recommendations to others considering the product:

If you have multiple sales channels, warehouses, and products, Skubana is an easy tool to seamlessly tie everything to 1 platform.

What problems are you solving with the product? What benefits have you realized?

Delayed Shipping times with FBA. With Skubana, we can turn on FBM out of a specific warehouse as simple as toggling a switch on and off.

This is also a huge benefit in a scenario where we are stocked out on Amazon, we can continue sales from the Amazon sales channel while fulfilling the orders from our warehouses.