SilkRoad Technology

Seal the deal for candidates and retain your people with personalized experiences.

Languages supported: Bulgarian, Czech, Danish, German, Greek, English, Estonian, Finnish, French, Croatian, Hungarian, Indonesian, Italian, Japanese, Macedonian, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Spanish, Swedish, Turkish, Vietnamese, Chinese (Simplified)

7.6/10 (Expert Score) ★★★★★
Product is rated as #172 in category Applicant Tracking Systems
Ease of use
7.5
Support
7.3
Ease of Setup
6.6

SilkRoad Technology is the world’s leader in strategic onboarding for global workforce readiness and transformation. We help organizations prepare their people for change by designing intentional, personalized journeys to increase retention and maximize agility throughout their careers. SilkRoad combines our leading strategic onboarding capabilities with world-class consulting services to deliver highly scalable, personalized experiences that engage employees and drive long-term business performance such as productivity, profitability, growth and agility.

Deliver 30-Day, 60-Day, 1-Year Journeys and Longer
Creating intentional onboarding journeys by role, team, location, language and other characteristics means better engagement and retention. Our onboarding software eliminates the first week fire-hose information dump. Ensure your journeys include goal setting, feedback and surveys, along with the tasks you need every new joiner to understand about your unique organization.

Personalize Offer Letters
Make it easy for your candidate to say “Yes.” Create and manage hundreds of engaging, personalized offer letters using automated, dynamic content aligned to your brand and recruiting message. Secure fast e-signatures from any device – even an Xbox.

Immediately Start Preboarding with Push of a Button
Pre-boarding puts every new joiner on the road to day-one productivity. Continue the momentum from the offer all the way to day one. Deliver the right content at the right time in a fully branded employer portal, which emphasizes your culture and engagement. Ensure compliance for W-4 or I-9, benefits, payroll, etc. by location, state or country with built-in integration and automation.

Include Managers in the New Hire Journey
Managers have a lot at stake during the first months of the new hire’s experience. They play a critical role in new hire and employee satisfaction. Easily create a complete, personalized hiring manager journey – from job requisition and other tasks and ensure there are check in points for new joiners, goal setting meetings and other activities that help connect people to business outcomes.

Analyze, Track, Understand Your Process
Know whether your onboarding process is on track with role-based dashboards. Use the built in assessment pulse surveys to take a new hire temperature at any point in the process. Monitor task completion for new hires, managers, IT, HR and other teams engaged in your new hire process. You get prepackaged analytics, configurable dashboards and KPIs.

Transition Employees to New Roles or Even Offboard Employees
Right now you are probably spending more time managing employee exits than you do onboarding new hires. The paperwork, the compliance, making sure you receive timely signatures and acknowledgements. SilkRoad Offbarding saves you time and protects your organization. SilkRoad helps you handle employee exits quickly, easily and consistently.

Mergers and Acquisitions
The failure rate of mergers and acquisitions (M&A) is staggering. The number one cause? Culture and talent departures top the list.

Contingent Workers
Contract workers deliver the best quality when prepared with a strong understanding of culture, key processes, important resources and even access to technology.

SilkRoad Technology
SilkRoad Technology

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Customer Reviews

SilkRoad Technology Reviews

Judy H.

Advanced user of SilkRoad Technology
★★★★★
Great tech support, Recruit program not very customizable

What do you like best?

Tech support is the best, fast and very capable. The program does most of the functions you would expect of an ATS.

What do you dislike?

Recruiting is not very customizable. I can add some custom fields, but I cannot change or enhance most of what is set in stone. Emails to applicants go to their junk because they clearly come from SilkRoad and not the employer. There is no place for notes on applicant profiles or hiring lists. Hiring authorities can very easily and accidentally post a job directly to the Internet before it is vetted and approved because that option is open to them along with seeing all jobs and candidates in the program rather than being limited to only their jobs and applicants. The applicant experience can be difficult especially since an application is not saved as it is being created, page by page, but only after it is submitted so that applicants can be easily timed-out and lose all their work. They also struggle to add or change information after the application is submitted.

What problems are you solving with the product? What benefits have you realized?

We needed a program we could add to our employee/customer database and this has solved the issue of not having an ATS available. I do appreciate that SilkRoad keeps the program current and working effectively so that our IT and I have limited need to perform those tasks.

Review source: G2.com

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