Shortcuts Software

What do you like best?

Shortcuts is incredibly easy to use. You don't need prior sales training to operate it. Most issues are easy to solve on your own. It loads up easily every morning and everything I need is on the one app. I don't have to switch between platforms. We clock in/out, process payments, make appointments, etc all throughout Shortcuts.

What do you dislike?

If there is something I cannot troubleshoot on my own, I have to call the service number. Their hold time is insanely long, and as someone who works in a salon around kids, waiting on hold to solve an issue is extremely inconvenient. Most issues are easily fixed but the longer wait time is the only downside I have.

Recommendations to others considering the product:

Would definitely reccomend this software to any small business or franchise that wants an easy to use platform to keey everything running smoothly.

What problems are you solving with the product? What benefits have you realized?

I am just a receptionist so I don't often face a lot of issues behind the scenes. I just have to log in and use the apps provided on the computer.