Zenoti is a cloud-based business software for spas, salons and medi-spas that alloes to manage all aspects of business from managing appointment book, billing through a POS, CRM, employee schedules and payroll, inventory, running marketing promotions, enabling online booking and online sales.

Languages supported: English

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 1

7.0/10 (Expert Score) ★★★★★
Product is rated as #19 in category Other Health Care Software
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The #1 cloud software for salons, spas and medspas. Over 10,000+ customers in 32 countries trust Zenoti to power their business. Our all-in-one, award winning platform helps you elevate guest experiences, streamline operations across multiple locations, and drive real results like increased customer loyalty and revenue growth. Our customers see their revenue grow by an average of 60%.

With an inbuilt calendar and intuitive drag-and-drop interface, Zenoti allows users to arrange online bookings, organize rebookings, and manage employee schedules quickly and easily. Zenoti’s comprehensive scheduling technology enables users to manage the schedules for classes, rooms and locker facilities as well. Since Zenoti is available as a native mobile application for iOS and Android, it affords users the flexibility to book appointments and manage schedules on the move.

Besides booking appointments online, users can also make payments and receive bills electronically. By automating billing processes, Zenoti serves to enhance the end-user experience by providing a fast, flexible and secure payment system. Other Zenoti features include smart marketing, digital consultation form generation, electronic prescription capture, stock management tools and custom reporting. With Zenoti’s automated marketing capabilities, users can send personalized service reminders, birthday greetings and cross-sell offers in order to promote services and strengthen customer relationships. Meanwhile, Zenoti’s custom reports aim to improve spa and studio management operations by enabling users to gain valuable business insight from collected performance data.

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Customer Reviews

Zenoti Reviews

Consultant in Medical Practice

Advanced user of Zenoti
Zenoti Has Potential But...

What do you like best?

I like that Zenoti is supposed to be a one-stop office system. Scheduling, invoicing, charting, phone/email/text options, online booking, etc.

What do you dislike?

Although Zenoti has great potential, it has been far from the system we were promised. There have been multiple technical issues with scheduling, invoicing, and codes not working. Customer service is based in India, so sometimes response time is delayed or never responded too.

Recommendations to others considering the product:

Be ready to make system changes and custom requests.

What problems are you solving with the product? What benefits have you realized?

A constant problem is campaign codes used for promos/discounts when invoicing do not work or calculate totals incorrectly.

Review source: G2.com

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