Great Tool for User and Account insights for SAAS businesses
What do you like best?
I like that we can set up scoring profiles very quickly based on existing events and properties for BOTH Accounts and Users. The other awesome addition is that it handles Account and User activation separately.
What do you dislike?
They are adding features quickly based on feedback so when we have any issue usually they solve it in a reasonable time frame.
What problems are you solving with the product? What benefits have you realized?
We have a stack with Appcues / Hubspot and we had issues to identify the different user segments in a consistent way. Now we can set up the profile in Sherlock and all tools using the same profiles and segments.