Languages supported: English

9.2/10 (Expert Score) ★★★★★
Product is rated as #16 in category Consent Management Platform (CMP) Software
Ease of use
9.0
Support
9.3
Ease of Setup
0.0

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Twilio Segment is the world’s leading Customer Data Platform (CDP). Our platform provides companies with the data foundation that they need to put their customers at the heart of every decision. Using Segment, companies can collect, unify and route their customer data into any system where it’s needed to better understand their customers and create seamless, compelling experiences in real-time. Thousands of companies, including Intuit, FOX, Instacart, and Levi’s use Segment to make real-time decisions, accelerate growth and deliver world-class customer experiences. For more information, visit https://segment.com.

Segment
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Customer Reviews

Segment Reviews

Ravikumar K.

Advanced user of Segment
★★★★★
segment.com is future. 100%

What do you like best?

yes I like it, because it is very simple and easy

What do you dislike?

no, I like it very much as it is easy to use

Recommendations to others considering the product:

It is very simple and useful to use. I recommend to other start using segment from today it fixes a lot of manual issues and gives a professional experience. I was using GTM for a while, even though it is easy to use but I don't reach by requirement and will confuse a lot of times. However, I have found a segment fortunately and it has a lot of features like we can connect the source and destiantion. The overview is very simple and clear to understand the connections between source and the destination which saves me a lot of time from other tools. So, I decided to use the segment because of its simplicity and ease to use. Additionally, we have a lot of categories under the catalog which helps everyone to connect for their preferred source. You can add new users from your organization and give limited access to review or change anything but not publish anything without your knowledge. This helps every organization to keep their clients Dashboard only to review and not to publish and avoid publishing mistakes from other users.

The special functionlity on segment is you can watch if there are any errors or issues in the integrations using health tab. This is really helpful for everyone these days as most of us using at least one integrations.

What problems are you solving with the product? What benefits have you realized?

I have solved many issues within 10 minutes using segment

Review source: G2.com

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