Informatica Customer 360

End-to-end customer information management for a single, trusted source of business-critical data to fuel analytics and operations.

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9.0/10 (Expert Score) ★★★★★
Product is rated as #22 in category Customer Data Platform (CDP) Software
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End-to-end customer information management for a single, trusted source of business-critical data to fuel analytics and operations.

Informatica Customer 360
Informatica Customer 360

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Customer Reviews

Informatica Customer 360 Reviews

Mathias N.

Advanced user of Informatica Customer 360
★★★★★
360В° vision for customer business data management

What do you like best?

With InformГЎtica customer 360, we have been able to improve the services of our company and design other products adapted to our clients. It has really been a quite complete and amazing program, because of its ability to collect data that serves as information to know our customers better, so that we can guarantee a positive shopping experience. And what we like best is the organization in which this data is collected, since we can filter and order it, by dry, taste and customer preferences, which turns out to be a valuable and advanced opportunity that will allow us to grow over the competition.

What do you dislike?

It is difficult for us to mention any negative characteristic about this incredible software, since since we have been using it, it has notably revolutionized our work and our growth, we have been able to improve our service to the client, as well as to improve the products, besides generating ideas for the creation of new products, reason why to indicate some negative aspect is impossible to us, because until the moment it has marked a before and an after in our organization, facilitating us hours of work.

Recommendations to others considering the product:

Customer 360 Computing, is a powerful tool that cannot be missing in every company that wants to position itself as a leader in its market niche, so we recommend it if you want to know more about their customers, and is in search of continuous improvement of their products or services, as it will help manage and collect large masses of data and customers so you can expand the possibilities of achieving more sales, set ambitious goals and achieve them, and can achieve exponential growth and positive for the company.

What problems are you solving with the product? What benefits have you realized?

Defining sales strategies, designing new products, knowing the feedback of our services, and knowing our customers better, has been one of the many notable improvements that we have been able to observe since we used computer customer 360, in addition to being able to manage an unlimited number of contacts and collect strategic information, thanks to its artificial intelligence that makes this work easy, we have undoubtedly been able to reduce the search for information door to door and invest this time in creating and improving our products and services.

Review source: G2.com

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