Salesforce Thunder is the world’s most scalable event processing engine, designed to ingest and orchestrate billions of events from the connected world in real time. Thunder uses smart technology to reveal insights that were invisible and allow anyone to take proactive personalized actions from any device.
Customer Reviews
Juan M.
Advanced user of Salesforce Platform: ThunderIt has a very wide range of features with very advanced stuff. It also allows you to customize things to your own needs which is great because it kind of adapts into your operation and keeps it running and growing. It's easily integrated with add ons from third parties including a store for add ons, and it becomes a great social collaboration tool for your company. It's a very powerful tool that delivers what you need.
It's very pricey and in some cases, it has a gap when it requires a new process to be implemented. The learning curve is a bit steep and it becomes an issue when you need to change a process. The transition could be smoother.
I would recommend to check some tutorials and to gather as much information as you can, since the whole platform could be confusing at the start. But once you get used to the whole UI, you will see that it can help you accomplish all the necessary tasks for your operation to keep running smoothly. We had training for specific features of the tool, but we did not had the training for the whole tool, which would be fantastic for someone that's going to be using it for the first time.
The platform is essential for us to keep track of everything we do on a daily basis, from storing case notes, to registering customer products and using the integration with our clients tools to help people around the world with their products. The whole platform helps the information to stay organized and it allows us to easily access it whenever we need it.
