What do you like best?
RingsTrue helps keep the data in Salesforce clean by formatting and validating customer phone numbers. For me, it's a huge benefit to have the app actively checking the phone numbers so I can screen out fake/incorrect numbers.
What do you dislike?
No complaints about the current app, we'd just like the validation to eventually expand out to email, address, and other data points so that we have a one stop shop.
Recommendations to others considering the product:
If you're using the phone data in Salesforce for outbound or inbound calling it makes sense to check the quality of the numbers - use RingsTrue!
What problems are you solving with the product? What benefits have you realized?
We wanted to increase our first time connection rate with customers. RingsTrue allows us to prioritize dialling based on valid/checked numbers. We get more calls done in a day now, simple as that.