ResponseTek for Telco, a ZephyrTel Solution

ResponseTek for Telco, a ZephyrTel Solution Enterprise Customer Experience Management (CEM) suite helps you focus on improving customer experience by integrating the voice of your customer.

Languages supported:

9.0/10 (Expert Score) ★★★★★
Product is rated as #37 in category Experience Management Software
Ease of use
Support
Ease of Setup

ResponseTek for Telco is a cloud-centric Customer Experience Management (CEM) solution based on Amazon Web Services, enabling customer feedback to be captured as close to the customer experience as possible, delivering accurate information and optimal response rates.
Whatever your needs, ResponseTek for Telco offers complete solutions as well as self-service options, putting you in control and providing support when you need it.

ResponseTek for Telco, a ZephyrTel Solution
ResponseTek for Telco, a ZephyrTel Solution

Show more categories

Customer Reviews

ResponseTek for Telco, a ZephyrTel Solution Reviews

Ahmed H.

Advanced user of ResponseTek for Telco, a ZephyrTel Solution
★★★★★
usual user of ZephyrTel

What do you like best?

sound quality is very good even on weak internet connection

easy installation

cheap coast

small disk usage

low resource consumption

What do you dislike?

compatibility with solaris/unix/ aix operating systems

Recommendations to others considering the product:

sound quality is very good even on weak internet connection

easy installation

cheap coast

small disk usage

low resource consumption

What problems are you solving with the product? What benefits have you realized?

this have made my conf-calls easier

easy installation

easy licencing

prompt customer support feedbacks

cheap in term of pricing

Review source: G2.com

Leave a reply

Your total score

B2B Software Guide