Qualtrics Employee Experience

Qualtrics Employee Experience provides employee survey tools and 360 feedback features that let you measure engagement in real time.

Languages supported: German, English, French, Italian, Japanese, Portuguese, Spanish, Chinese (Simplified)

8.4/10 (Expert Score) ★★★★★
Product is rated as #172 in category Employee Engagement Software
Ease of use
8.4
Support
8.3
Ease of Setup
9.0

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Qualtrics EmployeeXM closes experience gaps. Our powerful, easy-to-use platform gathers feedback across the employee experience – from onboarding, employee engagement, 360 programs, technology experiences, and more. Our world-class solutions automatically surface personalized actions so every leader plays a part in building an employee experience that attracts, engages, and retains the best people. We also offer research-backed services and support to help you build stronger teams and deliver returns back to the bottom line.

Qualtrics is the leader and creator of the Experience Management (XM) category. More than 12,000 of the world’s best organizations rely on Qualtrics to listen, understand, and take action on experience data (X-data), powering their most critical business decisions.

Qualtrics Employee Experience
Qualtrics Employee Experience

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Customer Reviews

Qualtrics Employee Experience Reviews

Industry Analyst / Tech Writer in Airlines/Aviation

Advanced user of Qualtrics Employee Experience
★★★★★
Qualtrics, Great Survey Tool for Research

What do you like best?

Qualtrics as a great survey tools provides good analytics of the collec`ted data. This factor made report writing easy for me. The surveys created by Qualtrics are very eye cathcy.The programming is very simple. At first I was very apprehensive to work on it, thinking the difficulty level will be much higher than that of SurveyMonkey. But to my surprise, it was easy to program surveys. Its user friendly interface is an advantage.It is a great way to collect data of any sort. Apart from my official work, I have also used the tool to get feedback from memebers of our church community on the initiatives and works undertaken during the Covid 19 pandemic in 2020. Normally, this work would have been a lot of paperwork. But, Qualtrics helped to conduct a successful survey and made it possible to get feedback from the people living in the constrains due to the pandemic.

What do you dislike?

During some occassions I had difficulty in formatting on some of the survey questions. There were also couple of instances when the tool gives error and donnot save the changes made. Can be a little frustating when you have very short time window. Qualtrics also requires good programming skills (Java) if you wish to create complex surveys. Lastly, the tool will be bad idea if the primary creator and the one who maintains the survey are different. Its time consuming in cases where we have to make changes or add participants. The primary creator of the survey has to be approached to make these amends.

Recommendations to others considering the product:

I would like to recommend Qualtrics to anyone who wishes to start a survey. It can be both professional and personal. With Qualtrics you can create eye cathhy surveys.

What problems are you solving with the product? What benefits have you realized?

My projects are mostly regarding customer satisfaction, marketing and brand analysis studies. One of my latest projects was regarding the aviation industry in United States. The projects was an attempt to understand the travelling and shopping patters of both frequent flyers and normal flyers in the state of Florida. It was supposed to be a long one, but owing to the pandemic, the research had to be cut short. But Qualtrics helped immensily to keep track of the data and get good result with the available data.

Review source: G2.com

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