Pythia for Zendesk

Pythia is a one-stop-shop of affordable AI tools for scaling the productivity of your Zendesk.

– Advanced Macros helps to utilize macros in Zendesk Support.
– Advanced Shortcuts helps to utilize shprtcuts in Zendesk Chat.
– Macros Reporting provides an in-depth view of macros usage trends.
– Pythia Classifier categorizes incoming tickets automatically.

Pythia for Zendesk

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Nataliia D.

Advanced user of Pythia for Zendesk

★★★★★

Great app!

What do you like best?

The app has a nice and user-friendly layout. It is easy to set it up and use, much better than Zendesk macros functionality. Quick buttons are great, reply time can be as short as few seconds long.

What do you dislike?

It is difficult to find any downsides of Pythia, everything works correctly.

Recommendations to others considering the product:

I totally recomend using to Pythia to boost the productivity and quality of Support. Just try it and you will never regret.

What problems are you solving with the product? What benefits have you realized?

Problems solved:

-changing language

-choosing macros

Benefits:

-faster reply

-better productivity

Review source: G2.com