Phorest Salon Software has more than 3,000 spas and salons as customers in Ireland, the UK, Finland and the USA. Forbes describes us as “…the leading salon appointment and CRM software company“. Our marketing tools such as your own salon-branded iPhone app (take bookings 24/7, 365), TreatCard (loyalty), SMS and email marketing plus Facebook and Twitter integration mean we have your marketing covered – all that’s left to do is wow your clients and get them talking about your salon.
The company was founded in Ireland in 2003 by Ronan Perceval. There are now over 120 people on our team dedicated to helping you grow your salon.
We have one mission and three values. Our mission is what we do now and forever more. Our values outline the way in which we go about achieving that.
What We Do:
Phorest Salon Software helps salon owners get their clients in more often, spending more.
Our Values
Value 1: Serbhis Go Hiontach (Gaelic for ‘Excellence in Service’)
How we live it — Every single support call that is rated 1 /5 (appalling rating) is sent to everyone in the company including the CEO (worry not, so are the 5/5 ratings). Our average customer service rating is always above 4.6-out-of-five. Don’t take our word for it, check out what some of our customers have to say.
Value 2: Let’s Grow! (It’s our company slogan, too!)
How we live it — Software is merely a tool. We go so much further. We are here to help you grow. We want to be the best provider in the World.
We are the only salon software provider worldwide with a dedicated team (that you get as part of your software) that will implement marketing campaigns for you through loyalty programs, online bookings, Facebook, Snapchat, your website, SMS and email marketing. That is why over 3,000 salons are now using Phorest!
Value 3: Can-Do Attitude
How we live it — No problem is too big or too small. Kala Hale, owner of ‘Alak Hair and Beauty’ says it best:
“Phorest was easy to deal with from the word go – down to earth, understanding, and trustworthy. I suffer from learning disabilities and Phorest staff are so patient with me and really help me to understand anything I need. This was a big step for me and Phorest made it so easy. It’s so good I tell everyone about it. I love it and to know I have it makes me proud.”
