peachcomm

What do you like best?

We switched from an older phone system to peachcomm. They made the entire experience very easy for us. No issues while porting our numbers, which we heard from 2 other businesses who went with someone else that porting was a nightmare for them. The training resources are great and easy to follow. Also, we have an assigned engineer for our account forever, who is available to call directly any time we need to make changes.

What do you dislike?

Nothing to dislike so far. They have delivered on all promises/terms.

What problems are you solving with the product? What benefits have you realized?

We were ready for an upgrade as we were using older technology. We're now able to manage our phones / calls from anywhere using the mobile apps and web portal.