OMQ Help

OMQ Help is an auto-searching help page similar to FAQ. The intelligent knowledge database reacts to ongoing changes in customer behavior. The order of displayed solutions in your self service portal depends on the current request frequency. Automatic auto-completion guides your customers to the right solution in real time.

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Languages supported: Bulgarian, Czech, Danish, German, Greek, English, Finnish, French, Croatian, Hungarian, Indonesian, Italian, Japanese, Malay, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Swedish, Tamil, Tagalog, Thai, Turkish, Ukrainian, Chinese (Simplified)

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Product is rated as #141 in category Customer Self-Service Software

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OMQ Help is an auto-searching help page similar to FAQ. The intelligent knowledge database reacts to ongoing changes in customer behavior and displays the current most asked questions and their solutions. The customer can see appropriate solutions to their questions at first glance. The automated autocomplete can also guide the customer to the right direction and categories make it easy to navigate, in case the question is not trending at the moment.

You can find OMQ Help as an API for your e-commerce business in the Shopware store.