Olo

What do you like best?

Olo allowed our company to introduce a preordering platform and streamline the custom aspect of our food business. For the most part, the backend of the platform proved to be incredibly user-friendly for our team and allowed us quite a bit of flexibility as to who could jump on and manage the system/menu.

What do you dislike?

Ultimately, Olo couldn't keep up on an advanced tech level with other platforms offering an identical service. Olo often promised the introduction of features "in the next phase" of it's development but those promises were almost always empty. Prices continued to increase while the service itself stayed flatlining. In a consumer climate where everything needs to be possible and revolves entirely around convenience, failure to keep up can really cost a business from growing.

What problems are you solving with the product? What benefits have you realized?

Olo met an immediate need our company had - to provide a preordering solution to our customers. Offering up this service has altered our day-to-day retail model in an extremely positive ways; this has given us a customer-base we never reached before. The convenience for the consumer and the knowledge our culinary team has as to what to have prepared prior to an order has introduced a mutually beneficial level of convenience.