Okendo

What do you like best?

Okendo is a great platform for tracking and publishing customer reviews, easy to use from the company side when it comes to moderating the customer reviews and publishing them on your website, great for keeping track of what products are reviewed by customers and how many reviews those products have, and an awesome tool for rewards for customers who complete reviews!

What do you dislike?

I dislike how you have to moderate every single review that gets submitted, but it's also useful to see what may be the issue from the customer standpoint, before publishing live on your website for all potential customers to read.

Recommendations to others considering the product:

Super easy to use for any company, any size. Easy to moderate the comments and reviews, and share your strengths with your potential customers!

What problems are you solving with the product? What benefits have you realized?

Okendo is fabulous in gauging how we are doing as a company with the customers that come through our doors or online, great way to see what we're doing well and where we may be lacking so that we can alter things internally if we need to!