nGAGEMENT

Name: nGAGEMENT
Item: nGAGEMENT
Rating: 9
Author: fungtu

nGUVU offers an employee engagement platform for contact centers. Using game mechanics, recognition and social media concepts, nGAGEMENT influences agents' behaviors by leveraging people's natural desire for competition, collaboration, achievement, status and recognition in order to build intrinsic motivation and improve employee engagement. nGAGEMENT is an immersive experience that empowers agents to self-manage and makes it fun for them to accomplish tasks that are at the core of their responsibilities.

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Languages supported: English, French

9.0/10 (Expert Score) ★★★★★

Product is rated as #10 in category Contact Center Workforce Software

Ease of use

9.7

Support

10.0

Ease of Setup

0.0

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nGUVU offers an employee engagement platform for contact centers.

Using game mechanics, recognition, and social media concepts, nGAGEMENT influences agents’ behaviors by leveraging people’s natural desire for competition, collaboration, achievement, status and recognition to build intrinsic motivation and improve employee engagement.

nGAGEMENT is an immersive experience that empowers agents to self-manage and makes it fun for them to accomplish tasks that are at the core of their responsibilities.