Netomi

Netomi’s Customer Experience AI platform automatically resolves customer service issues at the highest rate in the industry. Our patented AI delivers unsurpassed accuracy and customer satisfaction, yet is surprisingly easy to deploy and use. It works seamlessly alongside your live agents and business systems to provide autonomous resolution via chat, social, voice, AND email. Netomi enables a world-class customer experience, while simultaneously reducing support costs and unlocking hidden revenue.

Netomi

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Sima V.

Advanced user of Netomi

★★★★★

Netomi Chat Bot is awesome!

What do you like best?

The team is awesome - very knowledgeable and quick to respond and help, they also try to think outside of the box and suggest a solution that might not be immediately available.

The product development is also pretty fast.

What do you dislike?

Nothing comes to mind. All issues that rises are resolved in a timely manner

What problems are you solving with the product? What benefits have you realized?

The goal is to provide our users with a fast reply to their support questions and alleviate the workload for the agents. Netomi does just that

Review source: G2.com