Easy to use once you get the hang of it
What do you like best?
The text or video tutorials provided for each report type. Conveniently located, just scroll down on a blank report and there they are!
I also like the different types of reports and user-friendly design and colours.
What do you dislike?
It can get overwhelming if you're new to it. And especially if you're not used to the format of how things work. Like I didn't know you had to save each report and there's no prompt, unlike for dashboard, so I lost a couple of basic reports like that.
It could also be made more convenient. Like, for retention there's a feature where they'll email you interesting segments when you click it. It could be made more convenient by just having the segments shown right there.
Could also be made more convenient to make a report. A dashboard is great and all, but a report needs text and white space to not overwhelm the audience, so I end up screen snipping each report.
Recommendations to others considering the product:
On the version I am, I can only analyze based on max 3 months, so keep that in mind when deciding what version. You may need to work on how to use data that's over 3 months old (which changes everyday, no less).
Go through the basic tutorials first, which I think is for Insights, then tutorials for different reports if you need to.
What problems are you solving with the product? What benefits have you realized?
Making reports and seeing changes in analytics/stats over different periods.
I like the dashboard feature. I can have all relevant reports (graphs) on one dashboard.
I also like the different types of reports. Insights and funnels are the simplest but flows are fascinating to analyze.
