Messagepoint

Messagepoint is a hybrid cloud-based content management platform serving the customer communications management needs of large enterprise customers. It provides a secure environment for business users to directly own and control touchpoint messaging content and business rules.

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9.0/10 (Expert Score) ★★★★★
Product is rated as #12 in category Customer Communications Management Software
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Messagepoint is a hybrid cloud-based content management platform serving the customer communications management needs of large enterprise customers. It provides a secure environment for business users to directly own and control touchpoint messaging content and business rules.

Messagepoint
Messagepoint

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Customer Reviews

Messagepoint Reviews

kathy b.

Advanced user of Messagepoint
★★★★★
Create your own communication content

What do you like best?

Messagepoint is the best software that helps me to deliver the right content to the right customer quite easily as compared to other applications. It is a web based tool so I can use it for communication content creation and also for testing approval and delivery. It helps me in doing all these tasks without any support or intervention from my department. Apart from that I can easily create complex spreadsheets in order to arrange and handle all my communication content. So, in short this product offers a huge help in managing all the customers in any organization.

What do you dislike?

Messagepoint has all the right features and functions that I want. So, for me everything is perfect in this product and there is no major uncertainty in it.

Recommendations to others considering the product:

This product also helps me a lot in making righteous decisions. So, for me it is the best solution to all my problems. It allows me to edit all my communication data with the best web-based editor that it has. Also, the graphical user interface of this product helps me a lot in making things different from others.

What problems are you solving with the product? What benefits have you realized?

For me this software is a blessing in disguise as it has the capability to test all the communication contents so that I can easily edit any response. Moreover, I can also check whether the particular response has been delivered to the right person or not. Furthermore, I can easily segment all my documents with the help of this and it really makes it more comfortable for me.

Review source: G2.com

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