Medsender

What do you like best?

The ability to send a HIPAA compliant email to any patient without the need for a patient portal or remembering another login to get access to the documents. Also, this has a seamless integration with my EMR. They have excellent tech support that is very quick and responsive. Lastly, and surely least :) is the price, they are much cheaper than any other online fax solution I could find.

What do you dislike?

So far I have found nothing that bothers me. The only dislike I had was that I had to wait until my contract had ended with my other fax provider before being to switch over to Medsender entirely.

What problems are you solving with the product? What benefits have you realized?

Medsender has enabled me to go completely paperless in a fully HIPAA compliant way. I can now safely send patients their superbills, radiology, lab, and other test results, and other medical records. Not only that, but this functions also a fax machine & I can send all of this to other providers as well. Lastly, it is a small feature, but I really like it: Since I have a small office and I have it set to send me an email every time we receive a fax. That way, even if I am out of the office, I will know instantly on my phone that a fax was received and I can check it and act on it no matter where I am.