BEST Mapping Program and Exceptional Customer Service
What do you like best?
I am a Territory Planning and Development Analyst. Maptive has become an integral part of my job. It is essential for us to visually see where opportunity is located in an area we are targeting by using the import option to import our prospects and leads, creating territories around them by using the shading feature, sharing them with others and then adjusting them accordingly.
Analyzing and developing territories has been a portion of my job for the past 7 years and was recently turned into a full time position. I believe a big part of that decision was made possible by others seeing the importance of what I do through Maptive.
Additionally, I have never experienced better customer service from any other company. I can always rely on them to return my emails very quickly, sometimes within minutes. Time is money, and when you have someone who you can rely on to make sure deadlines are met, that makes a world of difference and makes your job so much easier.
What do you dislike?
The only thing I can think of is that I wish there was a way to map by 6 digit Canadian post codes.
Recommendations to others considering the product:
Prior to purchasing Maptive, I tried other programs and none of them compared to it. It's very easy to use once you learn all of its capabilities. If I come across something that I am not sure Maptive is capable of, I will email customer service to see if it is possible, and 99% of the time, it is. It is definitely worth the money. If you are unsure, just try the free trial. I was sold almost immediately!
What problems are you solving with the product? What benefits have you realized?
The more I have used the program, my mind has been opened up to discover more possibilities that have saved me time in my day to day tasks by using Maptive. I think there is still a lot more I have to learn about Maptive and look forward to it!
