Mapp Empower

Mapp Empower"s email-marketing platform is now part of Mapp Digital. Visit Mapp Digital's page to view its all-in-one, comprehensive suite of software including a DMP, cross-channel marketing automation tools, and CDP.

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6.6/10 (Expert Score) ★★★★★
Product is rated as #277 in category Email Marketing Software
Ease of use
7.0
Support
6.5
Ease of Setup
6.4

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Mapp Empower transforms a vendor-agency relationship into a true partnership. Reseller like digital agencies and consulting firms retain full ownership of their clients’ experiences through a market-leading white label email marketing solution. Meanwhile, it was never so easy to administer and overview a multitude of client accounts. Mapp Empower provides revenue-generating full services where resellers complete all the work for their clients.

Previously known as BlueHornet eMS, Mapp Empower offers a simple, reliable, and self-provisioned marketing solution, and can easily be integrated with Mapp’s DMP or other agency tools through flexible APIs.

The key features on a technical level are:
– Drag-and-drop message template builder
– Template management and restrictions at the user-level
– Multi-version testing with custom champion management
– Automated messages driven based on real-time behavioral triggers
– Transactional messages for purchases, receipts and other transactional events
– Multiple message categorization and tagging for reporting
– Message rendering and spam testing
– Customized recipient lists for testing
– Easy QA testing
– Embed sign-up widgets and custom forms on websites that automatically integrate with the subscriber database
– Easily import and export data via live APIs or batches
– Simple interface for segmentation management
– Create custom fields to categorize subscriber data
– Dynamic and relational content used for driving personalized content and messaging
– Coupon management
– User management
– Magento 2 integration
– Integrated social sharing
– Message and campaign level reporting

Mapp Empower
Mapp Empower

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Customer Reviews

Mapp Empower Reviews

Administrator in Political Organization

Advanced user of Mapp Empower
★★★★★
Intuitive User Interface

What do you like best?

I love how user friendly the UI is. Learning how to use the functionality and train new users takes minimal effort. This system also accommodates all user levels, from beginners to experts. This is great system to start your email program, and grow it when the time comes to implement more advanced features.

What do you dislike?

I wish the system had some additional message reporting capabilities within the UI. I often have to search and compare messages by unique from address, and right now I have to export this reporting and analyze it via an excel file. Small problem to have, but if this capability was available in the UI, I would be able to save a lot of time.

Recommendations to others considering the product:

The Mapp team is a delight to work with! They make their client relationships a top priority, so there's always open communication and we always feel supported. Having this level of support is invaluable and it's been an essential component to our business's success. Thank you Mapp team and keep doing what you're doing!

What problems are you solving with the product? What benefits have you realized?

The system tracks key performance indicators of the top 10 domains/ ISPs that are sent to by each individual message. With these insights it makes it easy to identify deliverability issues and resolve them. This feature provides the ability to quickly restore optimal inbox delivery and boost performance.

Review source: G2.com

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